Guides
Willa voice receptionist
Phone number, call forwarding, knowledge, voice and testing.
- Getting your Willa phone number and accepting the BAAAccept the Business Associate Agreement and get a dedicated phone number for your AI receptionist.
- Forwarding your office line to WillaSend all calls, after-hours calls or missed calls from your existing number to Willa.
- Teaching Willa about your agencyAdd services, pricing ranges, payment types, team contacts and FAQs so Willa answers like your best coordinator.
- Setting your service area and radiusPin your office or city on the map and set a max distance so Willa knows who you can serve.
- Choosing Willa's name, voice and personalityRename your assistant, choose a voice and adjust how warm, brief or formal she sounds.
- Testing Willa before going liveRun a few practice calls to make sure Willa answers, books and routes the way you want.